Courier Solutions comes from a well sieved, researched analysis of the market offerings against customers’ requirements and expectations. In our bid in meeting and exceeding these needs, we are driven by the customer’s voice to provide personalized courier solutions for timely and value-added logistical services.
We work to satisfy our customers to their demands by putting our best strengths, capabilities, courier skills and expertise to the benefit of our clientele. We endeavor to keep our promise of the “On Time Everytime” services to all destinations, providing cost efficient delivery services as well.
With all the expertise and experience garnered in the logistical business for so long, we promise our utmost unswerving dedication to give you a tailor-made service which is second to none.
Ingenuity will remain being a driving force behind our deliveries success. We value every shipment and each customer as the only one. We have top of the industry trained employees, with higher levels of awareness regarding shipments handling, attuned to timely deliveries and service delivery value for our customers.
We listen to our customers so that we understand precisely what they want from us. We have joy in turning trust into service delivery for all our clients.
Courier Solutions has networks to all commercial centres of Botswana, namely Maun, Francistown, Palapye, Mahalapye, Selibe Phikwe, Orapa and Ghantsi. This enables us to deliver to all other outlying points around Botswana.
Part of our pledge is to serve you with transparency. In case you feel aggrieved, please send an email to [email protected]. Management will contact you immediately. Should we fail to excite you, our Customer Service Charter allows you to directly contact Botswana Communications Regulatory Authority.
To ensure your comfort remains when the unknown happens, we encourage you to declare and ensure the correct value for your goods upon signing our waybill to guarantee the total reimbursement of your shipment should the accident/ damages occur. Please always ask for the full coverage of your goods whilst in transit. Should you decide not, a conditioned nominal fee per waybill is only recoverable.
Your business with us is treated with total confidentiality. All our contractual documents are kept offsite with reputable docu-keepers. Top Management only is privy to all company information/documents. Now you are guaranteed your privacy.